Empowering people to create rapid, positive, sustainable change is both the mission and magic of Carol Goldsmith’s work. A recognized innovator and leader in the coaching profession, she has helped organizations and individuals on four continents achieve breakthrough results in record time.

Based just outside Washington, D.C., Carol has coached mid- to senior-level executives and teams in virtually every sector of the economy, including energy, banking & finance, telecommunications, consumer products, association management, marketing, and all types of consulting.

Her work with the federal government spans the:

  • Department of Homeland Security
  • Department of Defense
  • United States Navy
  • United States Coast Guard
  • Department of the Treasury
  • Department of Education
  • Department of Agriculture
  • Customs & Border Protection
  • Citizenship & Immigration Services
  • Immigration & Customs Enforcement
  • Transportation Security Administration
  • Federal Emergency Management Agency
  • U.S. Secret Service
  • Consumer Products Safety Commission
  • Environmental Protection Agency

She also coaches and trains emerging public leaders at the state, county, and local levels.

A 2001 graduate of the Coaches Training Institute (CTI), Carol holds the designation of Professional Certified Coach (PCC) from the International Coach Federation (ICF). She also was trained as an Action Learning Coach at the World Institute for Action Learning in Washington, D.C. Carol is a certified Trainer and Master Practitioner of Neuro-Linguistic Programming (NLP), who studied personally with NLP co-founder Richard Bandler and celebrity success coach Tony Robbins. Her personal breakthroughs with NLP (including overcoming a lifelong fear of the water, walking on 2000-degree burning coals, and jumping off a telephone pole toward a flying trapeze) inspired her to master this transformational technology and help others achieve breakthrough results.

Her coaching innovations include Return on Experience (ROX), The Intelligent Outcome, and other coaching models and tools.

Carol serves as the 2014 President of the ICF Metro DC Chapter – North America’s largest — as well as co-chair of the 2013 Capital Coaches Conference, and chair of the 5th annual ICF Metro DC Prism Awards recognizing excellence in organizational coaching.

Prior to entering the coaching profession, Carol worked as a journalist, magazine editor, and contributor to such publications as The Washington Post, TV Guide, and Asian Wall Street Journal. Her position as managing editor of The China Business Review led to a 17-year career in the China travel, tourism, and hospitality industries.