On Benchmarking

“Assess, don’t assume,” I often say. Yet what did I do when my coaching client, Jay, said he needs to learn how to consider ideas that he doesn’t like? I initially bought into his assumption that he doesn’t know how…before remembering to assess, not assume. “On a 1-10 scale, with 1 being low and 10 high,” I asked, “where would you peg your current ability to consider ideas that you don’t like?”...
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